Do you arrange small group tours of Florence?
I usually only arrange private tours. Maximum 10 people. But large groups can be accommodated under special request.
Do we need to make reservations for skip the line tickets for Florence museums?
In the high tourist season there is very often a short wait in the reserved ticket line also. This is unavoidable, there is no faster way to enter the gallery. Starting very early in the morning (the gallery opens at 8.15am) or late in the day (the galleries close at 6.30pm) will be less crowded.
Tuesday is the busiest day of the week as the galleries are closed the day before, so it is advisable to start early on this day, or, to avoid it altogether.
Does the gallery ticket reservation mean that we will walk straight into the museum without any wait at all?
In the high tourist season there is very often a short wait in the reserved ticket line also. This is unavoidable, there is no faster way to enter the gallery. Starting very early in the morning (the gallery opens at 8.15am) or late in the day (the galleries close at 6.30pm) will be less crowded. Tuesday is the busiest day of the week as the galleries are closed the day before, so it is advisable to start early on this day, or, to avoid it altogether.
Do we need to pay a deposit?
I will refund the price of the tour if an email is sent more than 48 hours before the scheduled start of the tour. A cancellation within 48 hours of the start of the tour cannot be refunded.
What if I need to change the day of the tour?
I am happy to make a change in the day of the tour if you let me know by email more than one week before the start of the tour and if I am still available to guide you. I not I will try to help you find one of my most trusted colleagues.
Where is the meeting point?
The meeting point depends on the tour. Your meeting point will be given in the confirmation email. Please make sure you understand where it is and leave plenty of time to get there!
Will the tour be cancelled if it rains?
I will not cancel your tour because of rain, just bring along an umbrella and the tour will go ahead as usual! Many hotels have umbrellas for guests to borrow.
Will the guide use a microphone?
No, I will not use a microphone, that is the beauty of private tours. I will arrange rental of personal headsets for parties of 4 or more people, necessary for most of the museums and city walks due to surrounding noise. Headsets cost 30€ to 40€ for a half day, 60€ to 80 € for a full day.
Do you have a tour for people who can't walk far?
Please let me know if you or anyone traveling with you has any walking difficulties so that we can plan your itinerary accordingly. Tours and Museums can be accessible also with wheelchair.
Can you recommend a good restaurant for after the tour?
I will recommend some of my favorite places to eat around the city, and I would be happy to make a reservation for you.
Is the Uffizi tour good for families with young children?
I do not recommend the Uffizi for very small children, it is often crowded and difficult for them to see the paintings. Please see the Tours for Families page for ideas of tours suitable for children.
What should we wear for visiting churches?
There is a dress code for visiting churches in the summer; shoulders must be covered and shorts or skirts should be knee length.
Is it usual to tip the guide?
Tipping in Italy is not at all obligatory, but a gesture of thanks to someone who has been particularly good at their job or who has gone above and beyond the call of duty! It is completely discretionary and always gratefully received.
Are you of your a licensed guide of Florence?
YES, I am a licensed guides of Florence which means that I have passed the rigorous exams set by the provincial government.
Is the Uffizi gallery always crowded?
The Uffizi gallery is the most visited museum in Florence, a reservation is essential to avoid the long lines. I do recommends an early start to avoid the most crowded time of the day.
Where can we park our car in Florence?
If you are staying out of Florence Freya recommends that you take the train where possible to avoid the traffic and parking difficulties in Florence.
If you prefer to drive, please let us know which direction you will be coming from, we will be able to suggest a parking area.
Please check your route carefully, it always takes longer than you think to get through the traffic and find the parking area! Google street view can be a great help. Please take with you a printed map, if you rely on a mobile device you may find it unable to connect or without power.
Please remember that if you are delayed the tour cannot be extended if the guide has another commitment following your tour.
We are arriving by train the morning of the tour, can we leave our luggage at the station?
If you are coming by train, please make sure that your train will stop at the station called Firenze Santa Maria Novella. The other Firenze stations are in the suburbs.
There is a left luggage office at track number 16, open from 6am until 11pm.
Tour Pricing Information
Our tour prices vary based on duration, group size, and additional services. For detailed information, please visit the pricing page
Personal Shopper & Image Consultant Pricing
Pricing for our Personal Shopper & Image Consultant services depends on session duration and tailored services. For full details, please visit the pricing page
Ticket Costs and Transportation for Tours
Ticket costs and transportation fees vary depending on the destinations and services chosen. The total cost of the service will be finalized during the booking process. For more details, please visit the pricing page